These Terms of Service ("Terms") constitute a legally binding agreement between you ("Member", "you", or "your") and Balance Ocean Inc., a corporation incorporated in the State of Delaware, USA ("Balance Ocean", "we", "our", or "us"). By accessing our website at www.balanceocean.com, purchasing a membership, or using any of our services, you agree to be bound by these Terms in their entirety.
If you do not agree to these Terms, you must not use our services. We reserve the right to modify these Terms at any time. Continued use of our services after modification constitutes acceptance of the updated Terms.
1. Description of Services
Balance Ocean provides financial education services, including but not limited to:
- Access to a private Discord community server where live trade operations, portfolio updates, institutional research, and market analysis are shared.
- Real-time sharing of actual investment operations across multiple strategies (long-term portfolio, options income, and swing trading).
- Educational content, courses, webinars, and market research materials.
- A free weekly newsletter available to subscribers without a paid membership.
All content is provided strictly for educational and informational purposes only. Balance Ocean does not provide personalized investment advice, broker-dealer services, or portfolio management services. Nothing shared within our community constitutes a recommendation to buy or sell any financial instrument.
2. Eligibility
- You must be at least 18 years of age to purchase a membership or use our paid services.
- You must have the legal capacity to enter into binding contracts in your jurisdiction.
- Our services are not available to persons in jurisdictions where the provision or use of such services would be contrary to applicable law or regulation.
- By using our services, you represent and warrant that you meet all eligibility requirements.
3. Membership and Subscription
Access to the Balance Ocean Discord community and premium content requires a paid recurring membership subscription. By purchasing a membership, you agree to the following:
- Membership fees are charged on a recurring basis (monthly or annually, depending on the plan selected) via Stripe, our authorized payment processor.
- Your membership renews automatically at the end of each billing period unless you cancel prior to the renewal date.
- You authorize Balance Ocean to charge your payment method on file for all applicable fees and taxes.
- Prices are subject to change with prior notice of at least 30 days to active members.
- You are responsible for maintaining accurate and up-to-date payment information.
4. Discord Community Access
Upon successful payment, you will be granted access to the Balance Ocean private Discord server. To activate access, you must provide your Discord username through our registration page.
- Discord access is personal and non-transferable. Sharing your access with third parties is strictly prohibited and may result in immediate termination of your membership without refund.
- You must comply with Discord's Terms of Service and Community Guidelines at all times.
- Balance Ocean reserves the right to remove any member from the Discord server for conduct that violates these Terms, Discord's policies, or that is deemed harmful to the community, without refund.
- Discord access is contingent upon an active, paid subscription. Access is revoked automatically upon subscription expiration or cancellation.
5. Cancellation Policy & No-Refund Guarantee
5.1 Cancellation. You may cancel your subscription at any time through your billing portal or by contacting us at info@balanceocean.com. Upon cancellation:
- Your membership remains active and you retain full access to the Discord community and all services through the end of your current billing period (the date through which you have already paid).
- Access to the Discord server and all premium content will be automatically revoked at midnight on the last day of your paid billing period.
- No further charges will be made to your payment method after cancellation.
5.2 No-Refund Policy. ALL PAYMENTS MADE TO BALANCE OCEAN INC. ARE FINAL AND NON-REFUNDABLE. We do not issue refunds, credits, or pro-rated reimbursements under any circumstances, including but not limited to:
- Early cancellation before the end of a billing period.
- Dissatisfaction with the content, community, or performance of any strategy shared.
- Failure to use the services during the subscription period.
- Changes to membership pricing or features.
- Removal from the Discord community due to violation of these Terms or Discord's policies.
- Technical issues outside of Balance Ocean's reasonable control (including Discord platform outages).
5.3 No Guarantee of Results. Balance Ocean makes no representations or warranties, express or implied, that the information shared within our community will result in profitable investments. Past performance of any strategy, trade, or investment shared is not indicative of future results. You acknowledge that all investing involves risk, including the risk of loss of principal.
Summary: When you cancel, you keep access until your subscription expires. After that, Discord access ends. We do not refund any amount already charged, under any circumstances. If you have questions before purchasing, please contact us at info@balanceocean.com.
6. Acceptable Use
You agree not to:
- Share, reproduce, redistribute, or resell any content from the Balance Ocean Discord community or website without prior written consent.
- Use our services for any unlawful purpose or in violation of any applicable regulation.
- Engage in market manipulation, coordinated trading schemes, or any activity that may constitute securities fraud.
- Harass, threaten, or intimidate other community members or Balance Ocean staff.
- Post spam, unsolicited promotions, or content unrelated to the community's purpose.
- Attempt to gain unauthorized access to our systems, accounts, or data.
- Share your Discord access credentials or invite unauthorized persons to the private server.
Violation of these provisions may result in immediate termination of your membership without notice or refund.
7. Intellectual Property
All content published by Balance Ocean Inc., including but not limited to trade analyses, research reports, course materials, videos, written content, graphics, and the Balance Ocean name and logo, is the exclusive intellectual property of Balance Ocean Inc. and is protected by applicable copyright, trademark, and intellectual property laws.
Your membership grants you a limited, personal, non-exclusive, non-transferable license to access and consume the content for your own educational purposes. You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any Balance Ocean content without express written permission.
8. Financial Disclaimer
Balance Ocean Inc. is not a registered investment adviser, broker-dealer, or financial planner. All content, trade sharing, research, and analysis provided through our services is for educational and informational purposes only and does not constitute investment advice, a solicitation, or an offer to buy or sell any security.
You acknowledge and agree that:
- Any investment or trading decision you make is solely your own responsibility.
- Investing in financial markets involves substantial risk of loss, and you could lose all or a portion of your invested capital.
- Past performance of any strategy, trade, or investment discussed is not indicative of future results.
- You should consult a licensed financial advisor before making any investment decisions.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BALANCE OCEAN INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, INVESTMENT LOSSES, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.
In no event shall our total liability to you for all claims exceed the total amount paid by you to Balance Ocean in the twelve (12) months immediately preceding the event giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Balance Ocean Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any investment decisions you make based on content viewed through our services.
11. Termination
Balance Ocean reserves the right to suspend or terminate your access to any or all services at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violation of these Terms, fraudulent activity, or conduct harmful to the community or to Balance Ocean.
Upon termination for cause, no refund will be issued for any remaining subscription period. Sections 7 (Intellectual Property), 8 (Financial Disclaimer), 9 (Limitation of Liability), 10 (Indemnification), and 12 (Governing Law) survive termination of these Terms.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or your use of our services shall be resolved exclusively through binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA), with proceedings conducted in English in the State of Delaware. You waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights.
13. Severability and Entire Agreement
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Balance Ocean Inc. with respect to our services and supersede all prior agreements and understandings.
14. Contact Information
For questions about these Terms of Service, please contact us:
Balance Ocean Inc.
Incorporated in the State of Delaware, United States of America
Email: info@balanceocean.com
Phone: +1 (689) 280-6133